Saturday, November 19, 2016

IREPS E-Payment: What is the Refund Policy for Online Transactions?

In case of online transactions made on IREPS, refund request will have to be made by the firm to the respective tendering authority for manual refund.
  • The transaction once done cannot be cancelled.
  • Even in case of duplicate payment by the firm, refund request will have to be made by the firm to the respective tendering authority for manual refund. No request for online refund including chargeback for card payments shall be entertained.
  • If status of transaction is being shown as Failed on IREPS portal but the bank account of the firm has been debited, such transactions will be reverted and the corresponding amount shall be credited to the source account by the concerned bank automatically.

For refund of Online Bidder registration Fee, bidders should contact to Dy.CMM/S&P/Northern Railway. For refund of manual Bidder registration Fee, bidders should contact to respective depot from where registration of firm was done.

Last Updated: Nov 19, 2016
IREPS: Indian Railways e-Procurement System

1 comment :

  1. Hello

    We have submitted the EMD through Online, can you please guide us through the procedures for the Refund.
    -Thank You.

    ReplyDelete