Monday, December 28, 2015

IREPS Error: Failed to open Websigner: Object doesn't support property or method 'open'.

If you getting the error "Failed to open Websigner: Object doesn't support property or method 'open'." while trying to log in or Signing and Submitting any page in IREPS application with your Digital Signature Certificate (DSC) then it is related to the java version installed on your system. You need to update the java installed your system. You can also uninstall the java from your system and after that install the latest version of java. Try the below solution to resolve this issue:




Note: IREPS works best on Internet Explorer.
  • You will get this error when you try to attach your DSC to login or sign & submit a page
  • Click on 'Run This Time' or 'Update' button shown in JAVA message at the bottom of the page
  • Click on 'Retry' button and your page will be refreshed.
  • Click on 'Later' to continue this time or click on 'Update' to update the JAVA installed on your system.
  • Click on 'Continue' button
  • Click on 'Run' button to proceed further
Now click on 'Attach Digital Signature Certificate and Login' button to attach your DSC, a pop-up will appear, select your DSC from that and click on OK button to login successfully.

Note: If you click on 'Run This Time' button then it will run once and every time you need to run it when it appears. It will be better that you update your JAVA version and your problem will be resolved.

If you are still facing the above problem then please follow the below process:

  • Update the java installed your system. You can also uninstall the java from your system and after that install the latest version of java.

IREPS: Indian Railways e-Procurement System

34 comments :

  1. I tried this but it is still not working please reply asap.

    ReplyDelete
    Replies
    1. Which browser and what version your are using on your system? IREPS works best on Internet Explorer.

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    2. Internet explorer on windows 10 today I visited ace technology center they also got the same error after inserting my token but they managed to sort it out plz help my lappy is not working and tomorrow I need to submit my tender plz help sir asap

      Delete
    3. Internet explorer on windows 10 today I visited ace technology center they also got the same error after inserting my token but they managed to sort it out plz help my lappy is not working and tomorrow I need to submit my tender plz help sir asap

      Delete
    4. Windows 10 comes wit Microsoft Edge browser and it is default browser for Windows 10. On Microsoft Edge browser IREPS not works perfectly. You need to work with Internet Explorer on windows 10.

      1. Type Internet Explorer in the Cortana/Search box.
      2. Right click on Internet Explorer in the Cortana/Search window.
      3. To add Internet Explorer as a tile on your Start Menu click Pin to Start.
      4. To keep it on your taskbar simply click Pin to taskbar.

      Now you will be able to login successfully with Internet Explorer on Windows 10.

      Delete
    5. Sir m using internet explorer with latest version of java but the problem still persist what should I do now?

      Delete
    6. Try below process:

      1)Ensure JRE Version is latest.

      Solution: Go to Control Panel -> Add or Remove Programs , Remove all older versions of Java and download latest JRE version from website https://www.java.com/en/download/manual.jsp

      2)Clear all the cache files from system.

      a)Start --> control panel --> java(32 bit) --> General --> Temporary Files --> settings --> Delete files ,Then OK.

      b)Delete Temporary files from Browser also , Tools --> Internet options --> General -->Browsing History --> Delete -->Select all the checkbox and delete the files.

      Delete
    7. Dear User,

      If you are still not able to login then please troubleshoot the problem using the link given below:

      1. IREPS Test Applet

      2. IREPS Login Troubleshooting

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    8. Please check the version of JRE which you have installed it should be JRE 32-bit. If you are using 64-bit JRE then you may face the issue.

      For more details please Click Here

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  2. Bidding option is not show.what I do?

    ReplyDelete
    Replies
    1. Where you are searching for bidding icon?

      Can you tell me your problem in detailed?

      Delete
  3. I am unable to find the certificate as it is showing blank. i am using windows 8 with IE 10. Kindly suggest

    ReplyDelete
    Replies
    1. Dear Sanjay,

      Please re-install the your e-token driver.

      Delete
  4. i m using 64bit and when was attched my dsc an erorr show (fail to open websinger: object dosent support this property or method) what is it mean? is jre not working on 64bit? plz give the solution.

    ReplyDelete
    Replies
    1. It may be related to jre, please re-install the jre.

      Delete
  5. boss mai try kar raha ho bt mara dsc erorr show kar raha hai mai kya kru

    ReplyDelete
    Replies
    1. What error you are getting? can yo post the exact error or screenshot?

      Delete
  6. it shows "failed to validate certificate
    the application will not be executed"

    ReplyDelete
  7. hello sir

    Failed to open WebSigner: this.pki.open is not a function

    above mentioned error while registering new vendor

    please advise

    regards
    vedant
    9876973757

    ReplyDelete
    Replies
    1. Dear Vedant,

      Have you tried the above solution?

      Please check the installed version of JAVA on your system and ensure that there should be only one version of java installed on your system.

      Delete
  8. Applet loading fail .What shall Ido.

    ReplyDelete
    Replies
    1. It may be related to jre, please re-install the jre.

      Delete
  9. This comment has been removed by the author.

    ReplyDelete
  10. Go to TOOls--> compatibility view settings and uncheck the "display intranet sites in compatibility view" option.

    ReplyDelete
  11. One thing which also needs to be mentioned about these websites dealing in business of overseas property is that besides taking care of your overseas property for rent, they can also assist you in finding suitable property for you or assisting you in finding the right type of property to invest in with the overseas market.
    Parc Riviera in Jurong

    ReplyDelete
  12. Failed to open Websigner: Object doesn't support property or method 'open'. i m using IE on win7 n i hv installed latest version of java already all clean install still facing this problem DSC driver also installed properly.. kindly gv me the solution i hv to submit tender tomorrow....

    ReplyDelete
  13. I have been trying to register myself for five days but have been unsuccessful every time. I have tried everything stated in this forum but with no gain, like :
    1. Cleared system local cache.
    2. Cleared browser cache
    3. Cleared java temporary files
    4. Installed latest java as java 8 version 131
    But still i am getting the same error on the very first page of vendor registration. It says "Failed to open web signer: Object does not support this property or method"
    Please let me know what else can i do to fix it.
    Appreciate your help in advance.

    ReplyDelete
    Replies
    1. Have you tried to run the IREPS website in Compatibility Mode?

      To run/open a website in compatibility view foloow the process given below:

      1. Open the Internet Explorer
      2. Go to Tools >> Compatibility View Settings
      3. Add the IREPS website i.e. www.ireps.gov.in to the list

      After that try to register on IREPS.

      Delete
    2. You operating system is 32 bit or 64 bit version?

      In both cases you need to install 32 bit version of JRE on your system.

      Have you installed the JRE 32 bit version?

      Please check it, if you have installed JRE 32 version then in control panel you will see the JAVA (32 bit) otherwise you will see only JAVA.

      If it is showing only JAVA in control panel then it means JRE installed on your system is of 64 bit version.

      Now you need to uninstall the 64 bit version of JRE and install the 32 bit version of JRE (download and install the file named jre-8u131-windows-i586.exe) and your problem will be resolved.

      Delete
  14. on clickign attach digital certificate and login button I get a pop up stating 1. jre not installed or corrupted. 2) either no ceritficates are installed or there was some exception in reading the digital certificate ==> object does nto support the property or method open.

    i am using internet explorer 11 and have also tried to reinstall the JRE but issue sstilleprsists

    ReplyDelete
    Replies
    1. Have you installed the JRE 32 bit version?

      Please check it, if you have installed JRE 32 version then in control panel you will see the JAVA (32 bit) otherwise you will see only JAVA.

      If it is showing only JAVA in control panel then it means JRE installed on your system is of 64 bit version.

      Now you need to uninstall the 64 bit version of JRE and install the 32 bit version of JRE (download and install the file named jre-8u131-windows-i586.exe) and your problem will be resolved.

      Delete
    2. thanks for the quick reply..you are correct i installed 64-bit version as my laptop has 64 bit operating system

      Delete
  15. failed to open websigner:object doesn't support property or method 'open
    This type of error I am getting when I am trying to login or forgot password.
    I am also using internet explorer
    I am also using latest version of java
    Also using 64 bit system nd java
    Also set compatibility setting and add ireps site
    Also add url of ireps in java setting but till now I am not able to login and forgot password.........
    Kindly help me its urgent

    ReplyDelete
    Replies
    1. Dear Nishant,

      Have you installed the JRE 32 bit version?

      Please check it, if you have installed JRE 32 version then in control panel you will see the JAVA (32 bit) otherwise you will see only JAVA.

      If it is showing only JAVA in control panel then it means JRE installed on your system is of 64 bit version.

      Now you need to uninstall the 64 bit version of JRE and install the 32 bit version of JRE (download and install the file named jre-8u131-windows-i586.exe) and your problem will be resolved.

      Delete